Vital Health Medical Care is committed to protecting your privacy and ensuring the security of your personal and medical information. This Privacy Policy explains how we collect, use, disclose, and protect your information in compliance with U.S. laws, including the Health Insurance Portability and Accountability Act (HIPAA), the CAN-SPAM Act, and New York State privacy regulations.
By using our website (https://vitalhealthmedicalcare.com), scheduling an appointment, or engaging with our services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect and process the following types of personal and medical information:
A. Personal Information
#Name
#Date of birth
#Email address
#Phone number
#Mailing address
#Payment details (for billing purposes)
B. Medical & Health Information (Protected Health Information – PHI)
Medical history
Weight, height, and body composition data
Prescription details
Doctor’s notes and treatment plans
Insurance information
C. Automatically Collected Information
IP address
Device details (browser, operating system)
Website usage data (via cookies and analytics)
We collect this data through website forms, patient intake forms, consultations, and digital interactions.
2. How We Use Your Information
Your information is used for the following purposes:
Providing Medical Services: Scheduling appointments, managing treatment plans, and delivering personalized care.
Communication: Sending appointment reminders, health-related updates, and responding to inquiries.
Billing & Insurance Processing: Handling payments, verifying insurance, and issuing invoices.
Legal & Regulatory Compliance: Adhering to HIPAA, New York State health laws, and other regulations.
Marketing & Promotions (With Your Consent): Sharing health tips, promotions, and special offers in compliance with the CAN-SPAM Act.
3. How We Share Your Information
We do not sell your personal or medical information. However, we may share it in the following cases:
A. With Healthcare Providers
We may share necessary health information with doctors, specialists, laboratories, and pharmacies involved in your treatment.
B. With Insurance Companies
To process claims and verify coverage.
C. Legal & Regulatory Compliance
We may disclose information when required by law, including subpoenas, law enforcement requests, or public health reporting obligations.
D. With Third-Party Service Providers
We work with HIPAA-compliant service providers (e.g., electronic medical records, appointment booking systems) to ensure secure data handling.
E. With Your Consent
We will seek your explicit consent before sharing your information for marketing or research purposes.
4. Your Rights & Choices
Under HIPAA and U.S. privacy laws, you have the following rights:
✅ Access & Correction: Request access to your medical records and correct inaccuracies.
✅ Restrict Sharing: Limit how your health information is shared.
✅ Marketing Opt-Out: Unsubscribe from promotional emails at any time.
✅ Request Deletion: Ask for your personal data to be removed (subject to legal requirements).
✅ File a Complaint: If you believe your rights have been violated, you may file a complaint with the U.S. Department of Health & Human Services (HHS).
To exercise these rights, contact us at:
📧 Email: admin@vitalhealthmedicalcare.com
📞 Phone: +1 585-662-5786
5. Data Security & Protection
We implement industry-standard safeguards to protect your information, including:
🔒 Encryption: All electronic health records (EHR) are encrypted.
🔒 Access Control: Only authorized personnel have access to patient data.
🔒 Regular Audits: We conduct security audits to ensure compliance.
🔒 Secure Transactions: Payment processing is handled through HIPAA-compliant third-party vendors.
Despite our best efforts, no system is 100% secure. We encourage you to use strong passwords and keep your login credentials private.
6. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website, including:
✔ Website functionality
✔ Analytics & performance tracking
✔ Marketing & advertising (with consent)
You can manage your cookie preferences through your browser settings.
7. Third-Party Links & External Services
Our website may contain links to third-party websites or services (e.g., social media platforms, payment gateways). We are not responsible for their privacy practices. Please review their privacy policies before sharing your information.
8. Children’s Privacy
Our services are intended for adults 18 years and older. We do not knowingly collect information from children under 18. If you believe a child has provided us with personal data, please contact us immediately for removal.
9. Changes to This Privacy Policy
We may update this policy periodically to reflect legal or operational changes. Any updates will be posted on this page with a revised Effective Date.
If there are significant changes, we will notify you via email or a website notice.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
📍 Vital Health Medical Care
Pittsford, NY, USA
📧 Email: admin@vitalhealthmedicalcare.com
📞 Phone: +1 585-662-5786
🌐 Website: https://vitalhealthmedicalcare.com
We are committed to protecting your privacy and ensuring transparency in how we handle your information. Thank you for trusting Vital Health Medical Care with your healthcare needs!